Terms of service.
We make every effort to ensure that the information on this website is accurate, up-to-date and of the most benefit to Heart Rhythm Doctor patients. However, it is intended to serve as a guide only and any medical concerns should always be discussed with Dr Li, or a healthcare professional.
We take no responsibility for loss or damages incurred arising from failure to comply with this recommendation.
Links to other websites are included for reference and details only and we are not responsible for the information contained within them.
We ask that, other than for personal use, no part of this website be reproduced without prior consent from Dr. Li.
This document has other important information about how your information is used to provide you with healthcare. We are required by law to provide you with the following information about how we handle your information.
Data Controller and Data Protection Officer contact details: Ms Ashleigh Doggett
Address: Bridgefield Road, Sutton, London
Email: support@heartrhythmdoctor.net
Telephone: 07827 735823
Purpose of the processing:
• To give direct health or social care to patients under our care
• To share relevant information with other healthcare staff such as general practitioners and specialists to enable them to give appropriate advice, investigations, treatments and/or care
• To check and review the quality of care
• To conduct research on the data we process
Recipient or categories of recipients of the processed data
The data may be shared with:
• healthcare professionals and administrative staff in this practice
• your general practitioner/surgery
• diagnostic and treatment centres
• or other specialists and organisations involved in the provision of direct care to individual patients
• family members and care givers in what appears to be an emergency. This data may be processed by third party service providers, such as cloud computing and storage services, data backup services, and billing system providers.
Rights to object
• You may have the right to object to information being shared between those who are providing you with direct care. This may affect the care you receive – please speak to the practice. You are not able to object when information is legitimately shared for safeguarding reasons. Version 1.0, dated 25th May 2021
• In certain circumstances it is a legal and professional requirement to share information for safeguarding reasons. This is to protect people from harm. The information will be shared with the local safeguarding service Right to access and correct:
• You have the right to access your medical record and have any errors or mistakes corrected. You can do this by contacting Heart Rhythm Doctor admin staff.
• We are not aware of any circumstances in which you will have the right to delete correct information from your medical record.
Retention period: Medical records will be kept in line with the law and national guidance. Information on how long records are kept can be found at: https://digital.nhs.uk/article/1202/RecordsManagement-Code-ofPractice-for-Health-and-Social-Care-2016 or speak to the practice.
Data Security
Your data is processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage. We use secure electronic cloud-based systems including Egress (https://www.egress.com/) and G Suite (https://cloud.google.com/security/gdpr/) for secure, recoverable storage and transfer of information. These may be hosted outside of the EU. If you have provided us with an email address we may send you clinical information by encrypted email. Although it is encrypted in transit, the security of the information will also depend on your own email service and technical arrangements. Upon your request clinical information can be sent through standard email or standard Royal Mail post however we cannot be responsible for the security of the information.
Right to complain: You have the right to complain to the Information Commissioner’s Office; https://ico.org.uk/global/contact-us/ Tel: 0303 123 1113
Data we get from other organisations: We receive information about your health from other organisations who are involved in providing you with health and social care. For example, if you go to hospital for treatment or an operation the hospital may send us a letter to let us know what happens. If you have seen Dr Li in the NHS, he may also use your medical information for use should you choose to see him privately.
This means your medical record is kept up-to date when you receive care from other parts of the health service.
Changes to our data protection practices: We may make reasonable changes to our data protection practices, as detailed above. Any such changes will be announced on our website (www.heartrhythmdoctor.net) and take effect within a week of publication.